Designing process evaluations of digital health programs with a gender lens (Case studies from India)

Process evaluations aim to determine whether programs have been implemented as intended. They provide vital insights into what has worked and what might be improved going forward. They differ from traditional approaches to program monitoring which are conducted internally by the implementing organisation. They are usually conducted by external partners with the aim of identifying linkages between program inputs, outputs, and outcomes. They are intended to compliment impact evaluations which explore the broader impact of a program on health outcomes. By focusing on three case studies of different types of digital health programs, we aim to showcase the varied approaches to process evaluations with a gender lens in mind.

In this first presentation, researchers from the Kilkari Impact Evaluation will present an overview of the program evaluation, including process evaluation activities; providing insights into design decisions on what activities were selected and conducted at which point in the evaluation period. We will then deep dive into process evaluation findings exploring the Kilkari program’s reach at a population level and broader challenges to enhancing exposure.

ICDS-CAS is one of the largest frontline health worker digital health solutions deployed globally. In this presentation, we learn about the process evaluation, including quantitative and qualitative methods employed.

Mobile Vaani is a mobile health intervention implemented through Self-help Groups in rural India. In this presentation we learn about process evaluation activities, findings and consider their implications for program scale up and sustainability.